Privacy Policy

Your data will be controlled by Skills Coach which is providing services to you or communicating to you and is therefore regarded as a data controller of your personal information.

We may revise this policy at any time so you are expected to check this page from time to time to take notice of any changes we make.

This privacy policy will explain how Skills Coach uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Skills Coach collects the following data:

  • Personal identification information (Name, email address, D.O.B, phone number, etc.)

How do we collect your data?

You directly provide Skills Coach with most of the data we collect. We collect data and process data when you:

  • Register online or book any of our services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

How will we use your data?

Skills Coach collects your data so that we can:

  • Book you onto our camps and classes
  • Be aware of any medical issues that your child may have
  • Email you with special offers on other products and services we think you might like
  • To let you know of any upcoming events that we are running

How do we store your data?

Skills Coach will retain your personal data for as long as necessary to fulfil the purposes that we collected it for and for Skills Coach to assert or defend against legal claims.

The appropriate retention period is determined by the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process and whether we can achieve those purposes through other means, and the applicable legal requirements.

All of the information that we retain will be securely stored. Anything that is saved digitally for example photographs, are saved in encrypted files on a password protected computer which uses up to date anti-virus programmes.

Upon expiry of the applicable retention period we securely destroy your personal data in accordance with applicable laws and regulations. Skills Coach ensures that the personal information that we hold is subject to the appropriate security measures.

Marketing

Skills Coach would like to send you information that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Skills Coach from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please let us know.

What are your data protection rights?

Skills Coach would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Skills Coach for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Skills Coach correct any information you believe is inaccurate. You also have the right to request Skills Coach to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Skills Coach erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Skills Coach restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Skills Coach processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Skills Coach transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Skills Coach uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Skills Coach uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Skills Coach sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Changes to our privacy policy

Skills Coach keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 20th June 2023.

How to contact us

If you have any questions about Skills Coach’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

Call us: 020 8050 6256

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Skills Coach has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: [email protected]

Phone: 0303 123 1113